Frequently Asked Questions
Q: How much do you charge for embroidery?
A: Embroidery prices are based on the complexity of the design as well as the number of stitches within the design.
Q: I have a logo/picture/image that I would like to get embroidered onto a shirt. Is that something you can do?
A: Yes, we can embroider your logo/picture/image into the garment of your choice. There is a one time fee of $65 that covers the setup fee as well as covering the logo/picture/image to an embroidery format.
Q: Do you have a minimum order quantity?
A: No, we do not have a minimum order quantity requirement?
Q: How do I go about placing an order?
A: You may place an order using our order form.
Q: I received an email regarding an invoice; when is the invoice due?
A: Your invoice is due upon receipt, no work will be started until payment has been received/cleared your financial institution.
Q: How do I pay this invoice that I received?
A: Your invoice can be paid via the link provided in the invoice, via CashApp or Zelle.
Q: I didn't see your address online; where are you located?
A: We are a small home-based business operating in La Vergne, TN. For garment drop-offs & pick-ups we operate via appointment only.
Q: What is your turn-around time?
A: Our standard turn-around time is 7-10 business days, excluding holidays.
Q: Do you provide the garments for embroidery or can I bring you what I have?
A: You can bring the garments that you want embroidered or we can provide the garments (for an additional cost).
Q:Do you offer delivery?
A: We do offer delivery within a 20 mile radius of our location for an additional fee.
Q: Do you offer discounts on bulk orders?
A: We offer competitive pricing based on order volume.
Q: Do you do screen print?
A: No, at this time we do not do screenprint.